Save As - App Crashes / Stops responding

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

psail
User
Posts: 2
Joined: Tue Jul 15, 2025 5:54 am

Save As - App Crashes / Stops responding

Post by psail »

hi,
in the last edition I can confirm the same issue. I cannot reproduce it, but quite often when I have a few tabs open (5-10) when I press save as in order to save a pdf it goes to no responding state until I have to forced close it.
User avatar
Dimitar - PDF-XChange
Site Admin
Posts: 2271
Joined: Mon Jan 15, 2018 9:01 am

Re: UI / Rendering - App Crashes / Stops responding

Post by Dimitar - PDF-XChange »

Hello psail,

Welcome to our Forum.

Please install this and see if it helps resolve the issue:

https://aka.ms/vs/17/release/vc_redist.x64.exe


Regards.

[Edit] - This thread was split from the original posted thread, as the focus of the issue is on somewhat different functions.
psail
User
Posts: 2
Joined: Tue Jul 15, 2025 5:54 am

Re: Save As - App Crashes / Stops responding

Post by psail »

thank you, I have installed and I will test it the next days. As I said I cannot reproduce it. It is something that it happens in random moments.