I'm trying to create a single-page PDF from a very long web page (official documentation, where I'm interested in not having page breaks).
Up until version 10.2.1.385, there was no problem. The single-page PDF was created and all the web page content was displayed perfectly.
However, starting with version 10.3.0.386, the page content shifts: two pages are created, each half the length I declared. On the first page, the beginning of the web page disappears, only part of the content appears, and the second page appears blank.
This problem continues up to the current version, 10.7.2.400.
I've observed this on Windows 7 and 10, with 32-bit and 64-bit.
Best regards and thank you.
Problems creating PDF from very long Web Page
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joanra
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Daniel - PDF-XChange
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Re: Problems creating PDF from very long Web Page
Hello, joanra
Could I ask for a screenshot of your conversion settings, so I can try to mimic this behaviour locally?
It would also help to have a link to a page you see this issue with, and a copy of the generated document. It could be something like a Wikipedia page, to ensure no secure information is present there. As an example, do these issue happen on this page?
https://en.wikipedia.org/wiki/History_of_England
Kind regards,
Could I ask for a screenshot of your conversion settings, so I can try to mimic this behaviour locally?
It would also help to have a link to a page you see this issue with, and a copy of the generated document. It could be something like a Wikipedia page, to ensure no secure information is present there. As an example, do these issue happen on this page?
https://en.wikipedia.org/wiki/History_of_England
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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joanra
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Re: Problems creating PDF from very long Web Page
Thanks for your quick response.
Yes, the same thing happens on the Wikipedia page.
The link of the page I need to convert is:
https://www.boe.es/buscar/doc.php?id=BOE-A-2011-11345
The conversion settings are...
v385 capture v397 capture
Yes, the same thing happens on the Wikipedia page.
The link of the page I need to convert is:
https://www.boe.es/buscar/doc.php?id=BOE-A-2011-11345
The conversion settings are...
v385 capture v397 capture
You do not have the required permissions to view the files attached to this post.
Last edited by joanra on Wed Sep 10, 2025 6:31 pm, edited 1 time in total.
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joanra
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Re: Problems creating PDF from very long Web Page
And here are the generated PDF's...
OK: Error: OK: Error:
OK: Error: OK: Error:
You do not have the required permissions to view the files attached to this post.
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Daniel - PDF-XChange
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Re: Problems creating PDF from very long Web Page
Hello, joanra
Thank you for the screenshots of your settings and sample files, I have managed to reproduce the issue on this end. I have reported the issue to the Dev team and will be back with a ticket number if this is not something that can be immediately resolved.
RT#7631: Bug: New Doc From webpage - tall pages error
Kind regards,
Thank you for the screenshots of your settings and sample files, I have managed to reproduce the issue on this end. I have reported the issue to the Dev team and will be back with a ticket number if this is not something that can be immediately resolved.
RT#7631: Bug: New Doc From webpage - tall pages error
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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joanra
- User
- Posts: 4
- Joined: Wed Sep 10, 2025 4:45 pm
Re: Problems creating PDF from very long Web Page
Hello again, Daniel.
Unfortunately, the issue hasn't been fixed yet in version 401.
Creating a new pdf from a long web page without page breaks still doesn't work correctly.
Waiting for the next version...
Best regards.
Unfortunately, the issue hasn't been fixed yet in version 401.
Creating a new pdf from a long web page without page breaks still doesn't work correctly.
Waiting for the next version...
Best regards.
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Dimitar - PDF-XChange
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Re: Problems creating PDF from very long Web Page
Hello joanra,
I can confirm that the issue is still not resolved.
Our developers are still working on it.
Regards.
I can confirm that the issue is still not resolved.
Our developers are still working on it.
Regards.