URGENT:Key/developers codes do not work with the PXCView.DLL

PDF-XChange Viewer SDK for Developer's
(ActiveX and Simple DLL Versions)

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ciroettorre
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Posts: 25
Joined: Tue Dec 30, 2008 9:59 am

URGENT:Key/developers codes do not work with the PXCView.DLL

Post by ciroettorre »

The key/developer code that docu-track sent to me when I bought the package wont work with the pxcview.dll On the contrary, they work fine if I instantiate the ActiveX
My application is UNICODE
I use:
PXVDocument curDoc = NULL;
HRESULT hr = PXCV_Init(&curDoc,<my key>,<my developer code>);
if (IS_DS_FAILED(hr))
return FALSE;

( BTW, I have also alerted your John Verbeeten, but without answers in the last days )

What is wrong?

Thanks,
Ciro Ettorre
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John - Tracker Supp
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Posts: 5223
Joined: Tue Jun 29, 2004 10:34 am

Re: URGENT:Key/developers codes do not work with the PXCView.DLL

Post by John - Tracker Supp »

Hi Ciro,

Please provide me direct with your serial number and devcode to my email :

johnv@tracker-software.com

I have not received your previous emails - possibly due to some new anti spam controls that were put in place - that may previously have blocked it - these shoudl not have been fine tuned to allow your mail through.

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
User avatar
John - Tracker Supp
Site Admin
Posts: 5223
Joined: Tue Jun 29, 2004 10:34 am

Re: URGENT:Key/developers codes do not work with the PXCView.DLL

Post by John - Tracker Supp »

Hi Ciro,

the serial number you have sent is specifically for the Viewer ActiveX only and not the Simple DLL version of the viewer - can you please advise your receipt number and I will check what you purchased and if entitled - provide a new 'PRO' version of the license which can be used for both products.

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com