PDF xChange Viewer doesn't open attachments

[0utl4w]

Hi,

i have the following problem. I have an PDF-document with other attached PDF-files but it won't allow me to open them. With Foxit Reader or Adobe Reader its no problem to open them. Is there something I have to change in my settings?

[Stefan - PDF-XChange]

Hello 0utl4w,

Please check which build of our Viewer you are using, and if it is not the latest (2.0.54) - update to that one and you should be able to open the other PDF attachments.

Best,
Stefan

[0utl4w]

hi,

2.0.54 is the version that is installed. It shows me which files are attached but the open button is grey.

[John - Tracker Supp]

Any chance we could get a copy of the file ?

Either here or using the option Help -> Report a Problem in the Viewer application

Thanks

[0utl4w]

http://dl.dropbox.com/u/5341743/AV-stud-HK.pdf

[Paul - PDF-XChange]

thanks for posting that 0utl4w,

we are investigating and will let you know what we come up with here on the forum.

sincerely

[0utl4w]

news?

[Paul - PDF-XChange]

Hi 0utl4w,

sorry for not posting sooner. The team have indeed taken a look at this and have informed me that it will be fixed "in the nearest future" - I expect this means the next build. I don't have an eta for the next build at this time but it should be sometime in the next few weeks.

hth

[0utl4w]

thank you, good news.

[Paul - PDF-XChange]

[Bhikkhu Pesala]

The attachments open OK in build 55, but the Javascript console opens and highlights a syntax error.

[Ivan - Tracker Software]

Yes, because there are errors in document's Javascript. If you have an option "Show Console on Errors and messages" turned on in the preferences, console will be shown automatically.